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Do you sell your mailing Lists? ... A.
NO,
our Privacy Policy is: Your information will not be used for any other
purpose than to give you the information you requested when you fill out one
of our request forms, purchase ONLINE or E-Mail us. We will not provide,
sell or lease your information to anyone.
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How will my purchase appear on my credit card statement? ... A.
Your statement will show a purchase at superstarvideo.com and will not list
any items.
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Will my order be shipped discreetly? ... A.
Absolutely! We ship everything in plain manila cartons, mailers or
envelopes. Return address will say "superstarvideo.com" Nothing on
the package will indicate you are receiving adult product.
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How Long will it take to receive my order? ... A.
95% of all orders ship within 48 hours from California. see shipping for
shipping methods and typical days to arrive. [Shipping]
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What is your return policy? ... A. [Returns]
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How safe is it to order or submit my information online? ... A. Yes, it is extremely safe. We use SSL Encrypted servers, which provide the
highest level of security available on the internet. This technology is
trusted by all major internet retailers, brokerage houses and banks.
However, if your not comfortable submitting your information online, you can
call us at (In California) (650) 369-7368 (Outside of California, toll free)
1(877) 238-6947 (Monday thru Friday, 9am - 5pm PST) ..... or Fax your order
to (650) 368-7657 (24 hours, daily)
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When will my credit card be charged? ... A.
As soon as we confirm we have the product and know we will ship it within 24
hours, backorders will not be charged until item is received at our
warehouse.
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What method of shipping are available, what are the shipping charges? ... A.
[Shipping]
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We are other terms and conditions? ... A.